About this role
Job summary
We are keen to recruit the right people to join our BYTES Social Prescribing Team. The team works across 5 GP practices Barwick, Yarm, Thornaby, Eaglescliffe and Stillington.
You will work with patients who are registered with GP practices that are part of BYTES Primary Care Network in Stockton. Your role will focus on delivering time specified support that improves an individuals health and lifestyle choices. Youwill work with individuals to help them identify their strengths and goals and support them to access activities and community links that are of interest to them. As part of the PCN team you will contribute to wider projects and work/events that are part of the PCN-led workforce priorities.
Main duties of the job
In this role, you will provide support to children and young people, their families, and adults across the BYTES PCN. Your caseload will be shaped by service demand, individual need, and the priorities of the wider team, requiring a flexible and responsive approach.
About us
Were proud to have directly helped 27,000 local people this last year, more than weve eversupported. Weve been working in local communities to improve mental health and wellbeing for 30 years and during that time our support has evolved, enabling us to help people in new and impactful ways.
We believe everyone has the right to enjoy good mental health and our team of trusted professionals provide expert support to help people lead full and happy lives. Whats more, we campaign locally to improve services, raise awareness and promote understanding of what good mental health looks like.
Ours is a vibrant organisation towork for and our staff are our most important asset. We know just how important the benefits of a mentally healthy workplace are. So, it's only natural that our people and our culture are at the heart of all we do. Staff wellbeing is a high priority for us and we take great care and pride in making sure that everyone who works with us feels valued and supported. We're dedicated, friendly and open, working together to improve the lives of local people experiencing mental health problems.
Job description Job responsibilities
Development
Work within the BYTES PCN to promote the role of Social Prescribing for patientsWork in partnership with primary care staff to increase understanding of patients needs and how they can be met through social prescribing and existing community provisionBuild and maintain good links and connections with PCN colleaguesWork in partnership with localcommunity provision to include and support individuals referred through this routeSupport the team to identify gaps in services and support available to individuals and feed this into service development and stakeholder discussions.
Delivery
Receive electronic referrals from GPs and engage individuals in the serviceSupport patients through the service pathway which includes:Triage, assessment and delivery of time specified, goal focused supportWorking with each individual to identify their strengths and goalsCo-produce a plan with each individual to work towards their goalsIntroduce and connect individuals to organisations, groups, activities and services relevant to themCo-produce a safety assessment and plan to manage concerns around risk and vulnerability for each individualDeliver a range of direct interventions including:Emotional support and confidence buildingHelping individuals to develop coping strategiesSupporting individuals to maintain relationships with friends and familyGather and record progress and outcomes with individuals including:Using an agreed outcome measurement toolUsing electronic database/case management systemsCapturing qualitative dataUtilising GP practice systemsCapture, understand and learn from feedback provided by individuals using the serviceManage workload in conjunction with PCN-led workforce priorities, this includes involvement in wider projects and work/events that are unique to BYTES network and may require additional training.Have a regular presence within GP practices and attend GP practice meetings, where required, and provide relevant information and feedbackManage a caseload of patients, ensuring referrers understand capacity and possible waiting times
Other Responsibilities
Work within the values and policies of Teesside MindProactively participate in in line management supervision, caseload management supervision and peer support sessionsEnsure confidentiality is upheld, in line with legislation and organisational policiesEnsure health and safety of self and othersAttend training and events as requiredUndertake other tasks commensurate with the position as required
Person Specification
Other Personal Qualities Essential
Car driver and use of own transport for work purposes Ability to work flexibly to meet the needs of the service. Teesside Mind operates between 9:00am and 7:00pm, Monday to Friday and you will be required to work within these hours Caring and trustworthy Welcoming and determined High level of enthusiasm, self-motivation, professionalism and ability to self-reflect
Experience & Qualifications Essential
Level 3 health and social care qualification or equivalent Working within trauma-informed approaches Engaging and working with those who may experience barriers to accessing services and who have complex health and social issues Working collaboratively with individuals in goal focused ways Close partnership working with other organisations / services for the benefit of the individual Working independently in the community (or in a relevant setting)
Desirable
Using outcome measurement tools with individuals Working closely with or within primary care settings Facilitating peer led support groups
Knowledge Essential
Barriers and challenges faced by individuals in Teesside A range of emotional, health, social and vocational interventions and techniques Child and adult safeguarding procedures and relevant legislation
Desirable
Community and specialist services and support available to individuals in Teesside Structures and systems within primary care and secondary care health settings Local geographic knowledge of Teesside
Skills & Competencies Essential
Safety assessment and safety planning Building relationships with individuals based on trust, respect and clear boundaries Well-developed communication skills Excellent organisation and administration skills Ability to adapt and work with change Ability to manage own caseload, varied workload and prioritise effectively Ability to work with minimum supervision, use own initiative and make appropriate decisions Able to recognise when advice / guidance is required and seek this appropriately Well developed IT skills (including Office 365 and Microsoft Teams)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Teesside Mind Ltd
Address The Mind Centre
92-94 Lothian Road
Middlesbrough
TS4 2QX
United Kingdom
Employer's website https://www.teessidemind.org.uk/ (Opens in a new tab)