About this role
The Opportunity:
Carries out a range of complex scientific support tasks at customer facilities, requiring significant interpretation of technical/scientific protocols to support research objectives effectively. Solves intricate research support and technical challenges independently, drawing on a deep understanding of laboratory techniques, experimental design, and past experiences to inform judgments and decisions. Supports nucleic acid workflows, performs DNA/RNA extraction and preparation for sequencing, and/or maintains and expands cell and tissue cultures, supporting R&D and production workflows. Collects, documents, and organizes data and observations, ensuring clarity and accessibility for review and analysis by research teams. Collaborates extensively with internal scientific support teams and customer contacts, facilitating communication and understanding across disciplines to meet customer's needs.QC Support Technician
Location: Nijmegen, Netherlands Contract: Full-time | Initial 1-year contract with the possibility of conversion to a permanent position
About the Role We are seeking a motivated and detail-oriented QC Support Technician to provide essential laboratory support services at our client's site in Nijmegen. This role is critical in ensuring Quality Control (QC) laboratories operate efficiently, allowing QC analysts and scientists to focus on analytical testing and quality-related activities.
The successful candidate will support a wide range of laboratory operations, including environmental monitoring, laboratory preparation activities, equipment maintenance support, housekeeping, waste management, inventory coordination, and safety inspections. Working within a GMP-regulated environment, you will contribute to maintaining high standards of quality, compliance, safety, and customer service.
This is an excellent opportunity for someone who enjoys hands-on laboratory support work and wants to play an important role in supporting critical scientific operations.
Key Responsibilities
• Perform environmental monitoring sampling activities. • Prepare laboratory cleaning solutions and media plates. • Clean and maintain Laminar Air Flow (LAF) cabinets. • Perform pH meter calibration activities. • Carry out glassware washing, preparation, and storage activities. • Support laboratory housekeeping, readiness, and organization initiatives. • Manage laboratory waste collection, handling, and disposal activities. • Conduct routine safety inspections, including eyewash stations and emergency showers. • Assist with inventory management, material movement, and laboratory supplies coordination. • Provide cross-functional support to QC, laboratory operations, and other site departments as required. • Contribute to continuous improvement initiatives that enhance laboratory efficiency and service delivery. • Ensure all activities are performed in accordance with SOPs, GMP/GxP requirements, safety standards, and compliance procedures.
Qualifications
• Minimum secondary education qualification, including English, Mathematics, and Science (or equivalent). • Previous laboratory support, scientific, operational, or service-based experience is preferred. • Experience working within a GMP-regulated laboratory environment is advantageous.
Knowledge & Experience
• Good understanding of laboratory processes and workflows. • Knowledge of GxP compliance requirements within a laboratory environment. • Understanding of Health & Safety requirements and safe laboratory working practices. • Experience working with Standard Operating Procedures (SOPs) and controlled documentation. • Understanding of customer service principles, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). • Experience with Lean methodologies and continuous improvement practices such as Tiered Daily Management, Standard Work, or Kaizen is advantageous. • Experience working to GMP standards is preferred.
Skills & Competencies
• Proficient in Microsoft Office applications, including Word and Excel. • Strong written and verbal communication skills. • Excellent customer service focus with the ability to build positive working relationships. • Good planning, organisational, and time-management skills. • Strong attention to detail and commitment to quality. • Effective problem-solving skills and proactive approach to continuous improvement. • Ability to work accurately and efficiently in a fast-paced environment. • Ability to work independently while contributing effectively as part of a team. • Fluent in Dutch and English
Personal Attributes
• Positive attitude and commitment to delivering a high-quality service. • Self-motivated and accountable for achieving objectives and maintaining standards. • Demonstrates ownership of responsibilities and continuously seeks opportunities for improvement. • Strong team player who supports colleagues and contributes to a collaborative working environment. • Reliable, dependable, and committed to achieving team goals. • Demonstrates respect, professionalism, and integrity in all interactions. • Flexible and adaptable, with the willingness to support changing operational priorities and working hours when required.
Working Environment This role is based within a laboratory and operational support environment and may involve:
• Environmental monitoring and laboratory support activities. • Manual handling activities. • Waste handling and disposal. • Working with laboratory equipment, chemicals, and materials. • Driving a site delivery vehicle. • Working within warehouse, storage, or laboratory support areas. • Working at height using approved mobile safety step ladders when required.
What We Offer
• Opportunity to work in a modern scientific and quality-focused environment. • Hands-on experience supporting critical laboratory and quality control operations. • Exposure to GMP-regulated laboratory practices and compliance standards. • Collaborative and supportive team culture. • Opportunities for professional development and growth. • A full-time position with an initial 1-year contract and the potential for permanent employment based on performance and business needs.
If you are passionate about laboratory operations, quality, and providing excellent support services, we encourage you to apply and become part of our growing team.
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Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
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