About this role
The Role
• Lead the development of cost and utilization reports (CUR) to support internal broking teams in deriving actionable insights for client engagements • Analyse historical claims and utilization data to identify key cost drivers, trends, and anomalies impacting employee benefits programmes • Produce detailed analytics including top 10 analysis, utilization patterns, and cost benchmarking to support renewal strategies and decision-making • Translate complex data outputs into clear, insightful executive summaries and commentary to support broker presentations and client discussions • Design and maintain dashboards and visualization tools (e.g., Power BI) to enhance reporting efficiency and data storytelling • Work closely with internal brokers to understand business needs and tailor analytics outputs accordingly • Provide analytical support during client meetings where required, including explaining methodologies, insights, and recommendations • Respond to ad-hoc data requests with creativity and a problem-solving mindset, ensuring timely and accurate delivery • Continuously refine reporting templates, processes, and data models to improve quality, consistency, and turnaround time • Ensure data integrity, accuracy, and consistency across all reports and analyses • Collaborate with cross-functional stakeholders (e.g., brokers, insurers, vendors) for data gathering and validation • Stay updated on industry trends, cost drivers, and analytics best practices within employee benefits Key Performance Indicators (KPIs):
• Deliver CUR reports within 2 weeks upon receipt of complete data, with proactive stakeholder communication in case of delays • Maintain high standards of data accuracy, insight quality, and clarity of executive summaries • Strong stakeholder satisfaction from internal broking teams (timeliness, usability, and relevance of insights) • Contribution to revenue generation through: • Supporting sales and pitching activities with analytics-driven insights • Identifying opportunities to position analytics outputs as standalone value-added services/projects
The Requirements
• Minimum 3 years of experience in data analytics, preferably within employee benefits, insurance, or healthcare (employee benefits experience is an advantage) • Advanced proficiency in Microsoft Excel (e.g., pivot tables, complex formulas, data modelling) and Power BI (or similar visualization tools) • Ability to interpret large datasets and translate findings into meaningful business insights and actionable recommendations • Strong written and verbal communication skills, with the ability to craft clear executive summaries and storytelling narratives • Ability to work closely with internal stakeholders and support client-facing discussions where required • Creative problem-solving skills with the ability to handle ambiguous or ad-hoc data requests • Strong attention to detail and commitment to data accuracy and quality • Ability to work independently as a sole contributor while managing multiple priorities in a fast-paced environment • Sense of accountability and ownership of deliverables, with a proactive and self-driven mindset • Curiosity and willingness to continuously learn, improve processes, and challenge the status quo Equal Opportunity Employer