About this role
Your Role The Duals Outreach team is primarily responsible for planning, organizing, and executing community-based events for the dual’s population in the Los Angeles and San Diego Counties. The Duals Administrative Support - Sales Coordination, Intermediate will report to the Senior Manager, Duals Outreach and Events. This role is highly detail-oriented and administrative, focusing on calendar management, reporting, team coordination, and operational support. The ideal candidate is highly organized, data-savvy, and comfortable working in a fast-paced, community-focused environment. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Work In this role, you will:
• Manage and maintain the outreach event calendar across multiple communities and field team members • Coordinate logistics for community events, ensuring alignment with outreach goals and timelines • Collaborate with the outreach team to track upcoming events, deadlines, and deliverables • Ensure all event details are accurately documented and communicated to internal stakeholders and develop and maintain Excel-based trackers, dashboards, and reports, including generating regular reports, related to event activity to support leadership updates and team planning • Create and maintain standardized documents, templates, and resources for field teams • Develop tools to improve organization and efficiency for team members in the field and continuously identify opportunities to improve workflows and team effectiveness • Ensure all outreach materials and documentation are current, accessible, and easy to use, assist in developing training materials and processing documentation • Design and maintain job aids and quick-reference guides to support field team success • Assist in scheduling and coordination of phone coverage during high-volume/peak periods • Support staffing plans to ensure adequate coverage and responsiveness and help monitor workload and adjust scheduling needs based on demand
Your Knowledge and Experience
• Requires a minimum of 3 years of experience • Requires vocational or technical education in addition to prior work experience • Requires basic job knowledge of systems and procedures obtained through prior work experience or education • Requires experience supporting sales or/and events in a fast paced environment • Requires strong proficiency in Microsoft Excel • Requires experience managing multiple projects, i.e. event coordination or sales activities, and deadlines simultaneously