About this role
Work From Anywhere in LATAM or the Philippines
Work Schedule: 9:00 AM – 6:00 PM PST (Pacific Time)
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.
Hear why we exist, what we believe in, and who we're building for: Watch here
About the Client
A full-service creative agency producing photo, video, and digital marketing content for education organizations and mission-driven brands is looking for a Studio Operations Manager to own the full project lifecycle from client intake to final delivery.
With a 15-year track record, more than 1,100 clients served, and over 2,200 completed projects, the agency is an established, bootstrapped operation now formalizing the operational infrastructure that supports its growing roster of national brands. The team works out of a dedicated studio facility while collaborating with remote production staff and freelancers across the US.
About the Role
As Studio Operations Manager, you'll partner directly with clients to translate goals into briefs, timelines, and milestones; build and rebalance production schedules across editors and photo/video crews; run QC reviews on audio, color, exposure, pacing, and platform specs; and standardize SOPs to lift throughput and consistency. Success means projects ship on time, on spec, and on brief.
Core Responsibilities
Client Leadership & Project Direction
Partner with clients to translate goals, brand guidelines, and scope into clear briefs, timelines, and milestonesLead project reviews and approvals, delivering both technical QC notes (audio, color, exposure, pacing, specs) and creative critique (story, tone, composition, brand fit)Serve as the primary client-facing point of contact from intake through final deliveryScheduling & Resource Management
Build and rebalance production schedules and resource plans across editors and photo/video crews based on capacity and deadlinesMaintain up-to-date project status trackers and dashboards using Monday.com and equivalent toolsPlan staffing levels and schedule freelancers and vendors as project needs requireWorkflow & Delegation
Delegate tasks to editors and photo/video staff to optimize throughput and meet deadlinesDefine assignments, handoff criteria, file-naming conventions, and review checkpointsStandardize SOPs to improve speed, quality, and consistency across projectsQuality Control & Delivery
Run QC reviews on audio, color, exposure, pacing, and platform-specific delivery specs before client presentationImplement feedback loops and QC checklists to ensure technical accuracy and brand complianceMaintain project trackers, drive catalogs, and invoice reporting documentationRequirements
Must-Have
5+ years of leadership or supervisory experience inside a creative agency or production studio managing photo, video, and marketing deliverablesDemonstrated project management across concurrent client projects with documented timelines, milestones, and resource plansWorking proficiency in Monday.com (or equivalent PM platform), Frame.io, and VimeoHands-on experience with Google Workspace and macOS-based creative workflowsWorking knowledge of Adobe Creative Suite post-production workflows (editing, color, audio)Demonstrated ability to provide technical QC feedback on audio, color, exposure, pacing, aspect ratios, and platform-specific delivery specsC1+ English proficiency (CEFR)
Nice-to-Have
Experience with HoneyBook, Dubsado, or comparable client CRM/contract platformsPrior work with education sector or mission-driven brand clientsExperience coordinating US-based creative teams across Pacific Time zonesTrack record of designing and rolling out SOPs across creative production teamsExperience scheduling and managing freelance editors, photographers, and videographersBenefits
Competitive Salary: Based on experience and skills Remote Work: Fully remote—work from anywhere Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting Generous PTO: In accordance with company policy Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts Learning & Development: Ongoing access to resources for professional growth Global Networking: Connect with professionals worldwide
Our Recruitment Process Application Screening Skills Assessment Topgrading Interview Client Interview Job Offer Client Onboarding
Ready to Join Us?If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.