About this role
Cannon Main Store - RPT Computer Operator I (Store) - $20.60/hr
Job Description: The Computer Operator provides technical and administrative support for workforce management, point-of-sale (POS), and store technology systems across the Exchange. This position serves as the primary subject matter expert (SME) for Workforce Management Program (WFMP) operations, ensuring accurate workforce scheduling, payroll processing, and system functionality.
Key Responsibilities
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• Serve as the Exchange Subject Matter Expert (SME) for the Workforce Management Program (WFMP). • Process timesheet corrections and schedule adjustments. • Review payroll data for accuracy and take corrective action as necessary. • Ensure compliance with applicable workforce management and payroll procedures. • Strong organizational, communication, and customer service skills.
Additional Qualifications/Requirements: THIS POSITION REQUIRES CLOSING AVAILABILITY (6PM). MUST BE AVAILABLE TO WORK WEEKENDS AND HOLIDAYS. 20-25 HOURS PER WEEK.
Job Qualifications: One year of computer experience within the last three years. Or Bachelor's degree.
Degree (one of):
• BACHELORS DEGREE - Preferred Major/Minor (one of):
• BUSINESS ADMINISTRATION - Preferred • INFORMATION TECHNOLOGY - Preferred If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties: Serves as the Subject Matter Expert (SME) on WFMP for the entire exchange, assists timekeepers with system related questions and provides training on WFMP to managers/supervisors or timekeepers, when needed. Performs WFMP related duties not limited to inputting forecast data, establish and publish work schedules, timesheet corrections, schedule adjustments and such. Reviews payroll data and take necessary actions to ensure accuracy. Performs a variety of administrative functions related to purchase orders, transfers, inventory, service ticket log, hardware orders and such. Provides hardware and software related technical support for store operations such as troubleshooting, installing, repairing and upgrading of all in store hardware systems. Performs other duties as assigned.
Work Challenges: Shift Work 24/7 365 days/year