About this role
Zinc is building the most trusted background-check and employment-history platform in the market. Our SMB business is the engine - high volume, fast-moving, and growing. We're looking for a Sales Manager who knows how to win in that environment and who can build a team that does the same. This is a permanent role, initially stepping in to cover a period of maternity leave and leading an established team from day one. You'll own the SMB segment end to end: pipeline, process, people, and performance. This isn't a purely strategic role - you'll be in the deals, on the calls, and leading from the front. Current Team: 2 Associate AEs + 2 MM AEs Hiring Plan: +1–2 headcount Sep/Oct Segment: SMB · £10k–£50k ACV Quota: £2m annually Own the SMB number - pipeline health, conversion rates, forecasting accuracy, and revenue delivery against a £2m target. Player/coach mentality: cover deals when reps are out, join key calls, and model the behaviour you want to see. Build and maintain best-in-class SMB playbooks, KPIs, and processes - including pipeline development, forecasting, enablement, and performance management. Hire well and ramp fast - plan for +1–2 AEs in Sep/Oct and own the full hiring and onboarding process. Lead with kindness, not niceness - have the hard conversations early, hold the bar, and protect the culture of the team. Work cross-functionally with marketing, partnerships, and outbound to ensure the top of funnel is healthy and the hand-offs are tight. Coach reps individually: weekly 1:1s, pipeline reviews, call coaching, and clear development plans tied to quota attainment.