About this role
Upway is a fast-growing startup building the world’s largest e-commerce site for e-bikes 🚲. We are rapidly expanding in our mission to make electric mobility more accessible and reduce waste 🌎! We are now hiring a Delivery & Operations Specialist to join our Los Angeles, CA team. In this role, you’ll be the face of Upway on the road - delivering and picking up bikes across the LA area with professionalism and care. When not on deliveries, you’ll support daily warehouse operations by moving, packaging, and preparing bikes for customers. This is a hands-on role at the heart of our customer experience, combining driving, customer interaction, and warehouse teamwork. Our location is in Redondo Beach, right off the Metro K line. Key Responsibilities Safely operate an Upway-branded van to deliver e-bikes to customers and pick up bikes from sellers across the Los Angeles area. Provide a professional, customer-friendly handoff at each delivery, including basic bike set-up support when needed. Support warehouse operations during non-driving hours, including packaging, moving, and preparing bikes for shipment. Maintain accurate records of deliveries, pick-ups, and warehouse inventory movements. Collaborate with the warehouse and customer support teams to ensure smooth scheduling, routing, and on-time deliveries. Uphold Upway’s safety, vehicle use, and quality standards to protect our customers, team, and brand.