About this role
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success. We're building a different kind of system, in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today. What began as a better way to pay at checkout has grown into a financial system working the way it should have all along. About the role Platform Product Manager combines classic product management skills with a deep understanding of technical architecture. This role actively participates in solving engineering and business problems on a daily basis. Tabby Scoring System is our in-house risk decisioning platform, the heart of scoring at Tabby: low-code tools to manage decisioning policies (Risk policies, KYC, KYB, etc.) and a decision engine to process them, powering real-time decisioning at scale, millions of decisions across UAE, KSA, KWT. The goal of the platform is independent, safe and fast self-service delivery of business changes, from policy design to production release, with no dependency on the platform team's capacity. You will own the platform end-to-end: vision, strategy, OKRs, roadmap. This is not a product owner or delivery role, and not a manager who relays business requests to the team. Demand permanently exceeds capacity, stakeholders are senior and assertive - the job is to set the direction and prioritize by business impact, including a well-argued "no" based on facts. Own the vision and roadmap for the policy development and testing tools, execution engine, data sources connector and content management interfaces Run customer development with internal users (risk analysts, risk engineers, domain product teams) yourself - from interviews to validated problem statements Do the full analysis cycle hands-on: requirements and business analysis, problem decomposition, solution options with trade-offs - leveraging the team and LLM tools where they help, including digging into the codebase Drive the self-service target state and be responsible for the platform's key metrics: lead time for content delivery, self-service coverage, SLA, user CSAT, etc. Prioritize one backlog across Risk B2C, Risk B2B, product streams - by quantified impact Work daily with engineering on architecture trade-offs Prototype hands-on, including with LLMs - validate ideas before consuming engineering time; design and automate internal processes Own platform OKRs and answer for them at C-level