About this role
Location: Lagos, Nigeria About the role: The Refurbishment Line Manager oversees end-to-end refurbishment operations in Lagos facilities, ensuring that returned and recovered solar products are efficiently assessed, repaired, graded, and restored to a saleable condition. This role also encompasses full inventory accountability for spare parts, refurbished goods, and field return goods, maintaining accurate stock records, minimising losses, and ensuring materials are available to facilitate uninterrupted refurbishment throughput. Operations Management Coordinate, organise, and oversee daily refurbishment line operations across multiple locations. Establish and monitor production targets, ensuring throughput, quality, and turnaround time (TAT) KPIs are consistently achieved. Oversee the end-to-end flow of returned products—from intake and diagnostics through repair, grading, and dispatch. Coordinate closely with logistics, warehouse, and supply chain teams to ensure efficient material flow. Inventory Management Maintain accurate and up-to-date inventory records for spare parts, refurbished goods, and field return goods across all locations. Oversee the intake, logging, and classification of all field return goods, ensuring proper condition assessment and traceability from receipt to final disposition. Manage spare parts inventory to ensure adequate stock levels for uninterrupted refurbishment operations while minimising excess or obsolete inventory. Implement stock control processes, including cycle counts, periodic stock audits, and reconciliation of physical and system inventory records. Work with procurement and supply chain teams to forecast spare parts requirements based on return volumes and repair trends. Ensure refurbished goods are appropriately graded, labelled, and stored, with clear visibility of available stock for redeployment or resale. Identify and escalate inventory discrepancies, shrinkage, or losses, and coordinate corrective actions. Team Management Coordinate, develop, and enable a team of refurbishment technicians and quality inspectors. Conduct regular performance reviews, identify development needs, and design training plans. Foster a workplace culture centred on accountability, safety, and teamwork. Quality Assurance Implement and apply quality control standards at every stage of the refurbishment process. Oversee product grading frameworks to ensure accurate classification of refurbished units. Investigate quality issues and recurring defect trends using root cause assessment. Process Improvement & Reporting Identify opportunities to improve efficiency, reduce waste, and lower refurbishment costs per unit. Maintain accurate operational records and produce regular reports on output, quality, inventory, and costs. Enable the implementation of new systems, tools, and processes as the refurbishment programme scales. Health, Safety & Compliance Ensure refurbishment operations comply fully with health, safety, and environmental requirements. Conduct regular safety audits and maintain a safe working environment for all team members. Oversee disposal of non-recoverable components in line with e-waste and local regulatory requirements.