About this role
Job Location: Cotonou, Benin Republic About the role: The Sun King Experience Center Executive is task with overseeing the overall wellbeing of the experience center, inventory management and ensuring a high level of customer satisfaction. Inventory management Coordinate with warehouse to receive stock and keep track of inventory Issue out stocks to cash sales customers as per requirement Maintain an updated Goods Received and Goods Issued log online Perform daily cycle counts and monthly stock take Scan in and out Sun King inventory on a serial basis Communicate any inventory shortage, theft, or loss at the zonal warehouse Reports Prepare daily on hand stock report for stakeholders use Report on daily issued out stock for replacement and or replenishment Repairs Repairs and Spare Parts management Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks Perform basic check on the faulty units before replacement Store management Ensure the center is well maintained tidy and that the store arrangement is per SKU. Ensure neatness and good ambiance of the experience center at all times. Observation of safety procedures to avert hazards at the experience center. Welcome walk-in customers and provide excellent customer experience to ensure top notch service.