About this role
Location: Disney Springs Garages (Orange, Lime, Grapefruit) Position: Parking Safety Ambassador (GSP) Pay rate: $16/hour Schedule: 3:15p.m. - 12:00a.m. Sun-Thurs 3:45p.m. - 12:30a.m. Fri-Sat Shift days will vary and may include weekends. At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. The Parking Safety Ambassador provides a welcoming, service-focused presence while supporting the overall safety, traffic flow, and operational awareness of the parking facility. This role emphasizes guest assistance and observation and report safety functions, including mobile patrols using a company vehicle. Also, the role requires facility awareness, with limited security duties such as observation, reporting, and incident documentation. The Facility Safety Ambassador does not perform enforcement, physical intervention, or law enforcement duties. Greet arriving and departing guests in a friendly, courteous, and professional manner Assist guests with parking questions, directions, and locating their vehicles Educate guests on parking policies and assist with pay machine operation Communicate clearly and respectfully with guests, clients, and teammates at all times Escalate guest concerns or operational issues to the Shift Lead or Operations Manager Direct vehicle and pedestrian traffic to promote safe and efficient flow Assist with traffic control at entrances and exits as needed Perform vehicle counts to ensure parking areas do not exceed capacity Support daily parking operations as directed by management Conduct regular rounds of parking facilities, including garages, lots, and surrounding areas Perform mobile patrols using a company vehicle as assigned Observe and report safety hazards, fire risks, equipment issues, unauthorized people, or suspicious activity Complete basic incident reports for damages, thefts, claims, or safety concerns Immediately report accidents, incidents, or unsafe conditions to the Operations Manager or Shift Lead Assist with basic upkeep and minor troubleshooting of parking equipment as directed Monitor facility conditions and promptly report maintenance or safety issues