About this role
Position: Parking lot attendant Location: Montrose Regional Airport Address: 2100 Airport Rd. Shift: Shifts will vary Pay range: $15.42 - $18/hr At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. We are currently seeking a Lot Attendant to support the day-to-day operations of our parking facilities. The Airport Parking Attendant is responsible for supporting daily parking operations, delivering excellent customer service, and ensuring safe, efficient, and accurate parking facility performance. This role focuses on assisting customers, maintaining site organization, and following established procedures to support smooth operations Greet arriving and departing guests in a friendly, professional, and courteous manner to ensure a positive parking experience. Assist customers with parking payment, equipment use, entry and exit procedures, and general parking inquiries. Help guests with mobile-app or QR-based parking access when applicable. Interact face-to-face with customers to resolve routine questions, concerns, or issues; escalate more complex matters to a supervisor or manager. Direct incoming vehicles to available parking spaces and help maintain smooth traffic flow within the parking facility. Control traffic at entrances and exits as needed and assist guests who may have forgotten where they parked. Conduct routine patrols of the facility and report violations of posted policies to management. Process parking fees using POS systems and validations; accurately document tickets, passes, and transactions. Collect and handle payments responsibly when required. Prepare basic shift reports and maintain accurate operational records. Keep the parking facility clean, organized, and free of hazards or obstacles. Perform general upkeep such as litter removal and seasonal tasks (e.g., snow removal or salting) as required. Properly use and care for parking equipment, tools, and devices. Identify and report equipment malfunctions, safety hazards, incidents, or unusual activity to management immediately. Follow all company policies, procedures, and safety standards. Maintain a professional demeanor when interacting with guests, clients, and team members at all times.