About this role
As a Scheduler, you will be responsible for effectively planning and coordinating the Com-pany’s work through communication with internal and external customers, as well as the man-agement of the business and client database systems. Take ownership of the workstreams, coordinating the work from receipt, through to job completion Schedule work orders in accordance with SLA’s, whilst optimising travel routes and increasing productivity Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure that all the client and operational requirements are met in a professional and efficient manner Ensure the highest level of service is achieved to both external and internal customers service departments, to ensure providing excellent customer satisfaction every time. Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Communication with operational teams to ensure they are attending volume of work in schedules and alerting operational managers of any issue