About this role
At NCH Europe we believe in ‘people doing business with people.’ We have developed and continue to grow a strong technical sales and service team to build customer connections, enhance our customer understanding and drive market penetration. We exist because of our customers. With the latest technology, industry expertise and quality solutions we have the tools to best understand our customer requirements . Are you driven and looking for your next challenge - a professional career with the opportunity to earn uncapped commission? If that sounds like you, we are looking for a keen technical sales and service representative to work with our ChemAqua division in the Yorkshire Area and would love to hear from you! For this role, previous water treatment knowledge or experience is not essential, we are willing to train and upskill the right candidate. The Role Work closely with Technical staff and development team to meet customer needs Ensure one time in full first class customer service Ensure that data is accurately entered and managed within the company’s sales management system. (CRM) Perform service activities according to the business needs and contract terms. Aware regarding the annual targets regarding sales revenue, number of new customers, renewal contracts rate and all other KPIs assigned by direct line manager. Identify and progress sales opportunities for new customers either from one off sales or new contracts. Working with the customer to optimize systems efficiencies through innovation. Complete and manage customer orders using relevant company technology and in accordance with company policies, procedures and trading standards. Account management – maintain relationship with customer post sale to ensure customer satisfaction and obtain referrals ensuring confidentiality and promoting the good image of the Company Ensure adherence to NCH Europe’s health and safety standards, to protect the wellbeing of all NCH Europe Agents and Employees. INDSALES