About this role
Mountain Warehouse's Channels business is a high growth, international eCommerce operation, contributing significantly to total online revenue. The Channels team focuses on growing the business across third party marketplaces (Amazon, eBay etc) in the UK, EU, AU & Canada plus alternative models, such as concessions, where there is untapped potential. Reporting into our Digital Concessions Manager and working closely with our Senior Concessions Executive, this role will play an important part in supporting the growth of our digital concessions business, with a particular focus on Next and other key partners. This is an excellent opportunity for someone looking to build a career in eCommerce trading, marketplaces and digital partnerships. You'll gain hands-on experience working across trading, stock management, product launches and performance analysis, while learning from an experienced and successful ecommerce team. Your role will focus on reporting and analysis, supporting product launches, monitoring performance and helping to ensure our concession channels operate efficiently and continue to grow. · Refresh weekly trade reporting and support on data analysis to help identify areas of under and over performance · Support teams in monitoring & improving performance KPIs - Traffic, Conversion, AOV, Return Rates, option counts, in-stock Share & sku availability · Contribute to managing of 3rd party stock pots by refreshing tooling, monitoring stock levels & organising replenishments or RTWs · Provide insights and recommendations through reporting to help support commercial decision-making · Help to monitor SLAs, flagging issues to the relevant teams · Support in execution of new season tasks to help ensure launches are done within expected timeframe · Work with team to help maximise live assortment on Channels · Help to execute content strategies for channels to ensure we are fully optimised · Assist in managing & uploading imagery · Build strong working relationships across the team & x-functionally where required