About this role
The Assistant Kids Club Manager is responsible for supporting the daily operations of the Kids Club, ensuring that all young guests receive a safe, world-class, and memorable experience. You will oversee a team of attendants, develop innovative educational and recreational programs, and maintain the highest standards of luxury service consistent with a 5-star brand. Design and implement daily schedules of activities that are culturally enriching, creative, and age-appropriate Upervise the day-to-day operations of the facility, ensuring all areas are clean, well-maintained, and comply with international safety standards. Assist in training, scheduling, and motivating the Kids Club team to deliver exceptional service with a "child-first" mindset. Act as the primary point of contact for parents, addressing inquiries, managing registrations, and handling any special requests or feedback with professional empathy. Enforce strict sign-in/sign-out procedures and health protocols. Ensure all staff are trained in basic first aid and emergency procedures. Manage inventory of supplies, track attendance data, and assist in budget monitoring for the department.