About this role
The Lodge at West Hills Animal Hospital & Emergency Center Huntington, NY Part-Time At The Lodge at West Hills Animal Hospital & Emergency Center , we provide a safe, comfortable, and enriching home away from home for our boarding and daycare guests. We're looking for a friendly, organized, and dependable Doggie Day Care Receptionist to be the welcoming face of our Lodge while delivering exceptional service to our pet parents. If you enjoy working with both people and pets in a fast-paced environment, we'd love to meet you! What You'll Do As our Doggie Day Care Receptionist, you'll help create a seamless experience for boarding and daycare guests while supporting the daily operations of The Lodge. Welcome clients and provide exceptional customer service during check-in and check-out. Answer incoming phone calls, respond to inquiries, and take accurate messages. Schedule boarding reservations and veterinary appointments. Collect holiday boarding deposits and process payments. Enter and verify vaccination records, following up with pet owners to ensure boarding requirements are met. Conduct tours of The Lodge for prospective clients. Assist pet owners with questions regarding boarding and daycare services. Safely handle dogs and cats of all sizes during check-in and check-out. Balance the cash drawer and assist with opening and closing procedures, including securing the building. Maintain accurate records and provide administrative support to The Lodge team. Perform other duties as assigned to support The Lodge and hospital operations.