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DevOps Engineer – HostPilot / Control Panel @ Intermedia Intelligent Communications

Canada, OntarioRemoteFull-time
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About this role

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to dive into the world of DevOps and make a tangible impact? About the team Control Panel Development team’s main product is HostPilot / Control Panel — a web administrative portal that allows Intermedia customers and partners to manage their services, users, devices, subscriptions and related account settings. The team also supports core backend services and integrations around Control Panel, including synchronization, directory, notifications, Partner Portal integrations, BFF services, .NET-based services, Angular frontends and supporting infrastructure. Build, maintain and improve CI/CD pipelines using GitHub Actions, Azure DevOps and Octopus Deploy. Deploy and support applications across development, testing and production environments. Automate infrastructure and configuration management using Ansible. Support Windows (IIS/ARR) and Linux-based environments. Help operate Kubernetes-hosted applications and modern cloud-native services. Monitor production systems, investigate incidents and improve platform reliability. Troubleshoot deployment, infrastructure and application issues. Work closely with engineering teams to deliver reliable production releases. Contribute to operational documentation and deployment runbooks.

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