About this role
About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the role: Our Sales Support Specialists are key to extending our “Worry Free Experience” to our Intermedia Voice sales partners. As part of our Sales Team, Specialists assure accurate, efficient communications with our partners, their customers and within our own channel team. This role is responsible for project management from quote to order and provide white glove service to contribute to continued growth in our partner channel. Successful specialists who demonstrate a desire and ability to sell may be considered for lead positions plus a wide variety of sales and support positions in our company. Answer calls and email requests from internal sales groups and external channel partners. Assist in creating quotes, fulfill orders, and follow up. Create and submit quotes for Intermedia Cloud Voice product lines. Review orders online and confirm with channel partner prior to order entry. Initiate follow up on VOIP testing and procedures prior to installation.