About this role
About us We are Digital Science and we are advancing the research ecosystem. We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. Want to join us? Your new role - Researchers change the world — and at Digital Science, we have the privilege of supporting them throughout that journey. They're often the first to discover our products, and as they move from students to decision-makers across institutions, enterprises, and governments, the trust we build early shapes how entire organizations work with us later. We're creating a new executive role to build and scale this relationship as one of Digital Science's most important strategic assets. As SVP, Researcher Growth, you'll own the commercial performance of the researcher channel — driving acquisition, engagement, advocacy, conversion, retention, and monetization, plus the downstream opportunities and revenue this generates across our Academic, Enterprise, Government, and Publisher segments. Beyond the numbers, you'll build a global community that deepens researchers' connection to Digital Science and creates a durable engine of trust and growth. This is a highly collaborative leadership role within a matrix organization, requiring strong partnerships across Segment, Product, and Marketing. Success will come from commercial leadership, influence, strategic thinking, and data-driven clarity that turns complex stakeholder conversations into decisive action. Lead the Researcher Growth Channel Define and execute Digital Science's researcher growth strategy, ensuring the channel delivers measurable contribution to company and segment growth objectives. Build the programs and operating models that convert researcher engagement into commercial outcomes — from first adoption through retention and cross-product expansion. Partner with Product, Marketing, and segment leaders (Academic, Enterprise, Government, Publisher) to prioritize investments and align initiatives with market priorities. Own annual plans, forecasts, and targets for the channel, and identify opportunities to grow cross-product adoption. Build and Activate the Researcher Community Build and scale a global researcher community — including ambassador and advocacy programs — that drives awareness, engagement, and commercial growth. Translate community engagement into product adoption, qualified pipeline, conversion, and long-term retention. Drive Commercial Performance Develop and optimize direct-to-researcher commercial motions that convert engagement into revenue, pipeline, institutional demand, and customer expansion. Monitor channel performance against targets, flagging risks early and acting decisively. Work closely with Product, Marketing, Revenue Operations, and Commercial teams to continuously improve acquisition, conversion, retention, and lifetime value. Lead Across the Matrix Build alignment across market, product, marketing, and commercial leaders, establishing shared goals and operating rhythms for coordinated execution. Align priorities and resolve competing interests across teams without relying on direct authority. Measure and Improve Define the metrics that quantify the channel's contribution — revenue, pipeline, conversion, retention, lifetime value, cross-product adoption, and community engagement — and drive continuous improvement through experimentation and analysis. Shape Company Strategy As a member of the Commercial Leadership Team, embed researcher engagement into portfolio planning and product investment decisions, serving as the executive voice for researcher growth at the highest levels of the company.