About this role
The role of NDA Motor Auditor will encompass the development, planning, execution and reporting of technical & SLA and process audits across the NDA Motor business unit. Technical & SLA audits will be undertaken in accordance with internal audit policy, procedure and the devised technical & SLA audit regime for the NDA Motor business unit. The firm’s audit programme will also include client file reviews in the NDA Motor business unit. The role will involve a considerable amount of interface with the Quality & Audit Manager, Unit Directors, and Technical Manager of the unit. The role will have a direct supervisory reporting line to the Quality & Audit Manager. • Undertake and lead internal technical & SLA NDA Motor audits in line with the internal audit programme for the firms operating Divisions, file types will including fast track and multi-track matters using an agreed framework. • Undertake and lead ad hoc and other bespoke internal NDA Motor technical & SLA audits in line with the firm’s current policies and procedures as and when required within the working of the firms operating Divisions. • Develop strong and effective business relationships with key stakeholders within the firm, ensuring the independent nature of the role is not open to compromise. • Provide clear and effective feedback (orally and in written report format) to the key stakeholders within the business on conclusion of all audit activities as and when required to do so. • Develop and effectively communicate recommendations for remedial action (orally and in written report format) to the key stakeholders within the business where necessary. • Ensure appropriate corrective action plans are developed and implemented by the relevant key stakeholders within the business in a timely manner. • To highlight all opportunities to develop and enhance existing procedures, processes and competency’s where appropriate. • In conjunction with the Quality & Audit Manager, NDA Motor Business Unit Director & Technical Manager consider training requirements and skill gaps analysis at both handler and strategic business unit level. • Perform other relevant duties as requested by the Quality & Audit Manager in line with business needs and requirements. • To ensure compliance with the SRA Code of Conduct 2011.