About this role
Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. The Liability Senior Claims Adjuster is responsible for investigating, evaluating, negotiating, and resolving complex and high exposure liability claims in accordance with company policies, client service standards, and regulatory requirements. Claims handled may include Commercial General Liability, Employer’s Liability, Professional Liability, Law Enforcement Liability, and other casualty or commercial liability exposures . This includes the investigation, determination and evaluation of coverage, liability and damages, and the setting of proper reserves. Identification of applicable insurance, beyond the client’s retention, and timely initial and supplemental reporting to applicable carriers is required. This role is located remotely from home and services one client located in south Florida. Conduct prompt, accurate investigations of liability claims, interview all relevant parties to obtain loss events facts and to establish liability; handle claims files to final resolutions. Analyze claim exposures, determine the proper courses of action, and appropriately settle claims, evaluating evidence by interpreting facts within applicable legal frameworks to determine liability and claim values. Interact extensively with various parties involved in the claim process, Develop settlement/litigation/defense strategies by evaluating factual information to settle claims in a cost-effective manner; work with defense attorneys and the client per account handling guidelines. Handle claims consistent with best practices, client and company policies and procedures and also in accordance with statutory, regulatory and ethical requirements. Document and communicate all claim activity timely and effectively which supports the outcome of claim files, in accordance with established procedures; develop and maintain a progressive plan of action. Utilize a system diary system effectively and appropriately to keep claims files current. Create, edit, and/or revise correspondence to other parties as necessary. Effectively identify, evaluate, and handle risk transfer on liability claims. Identify and notify responsible third parties of their potential exposures and follow up for reimbursement of amounts owed to clients. Examine and address claim files reserves for accuracy. Prepare for and assume lead roles in collaboration with defense counsel during mediations, arbitrations and trials. Formulate problem-solving platforms to plan, organize and negotiate claim resolutions, timely and with maximum cost efficiency, for service to the client. Produce and review prepared and on-demand claims and status reports with the client. Maintain current knowledge of laws and statutes pertinent to liability claims handling, maintain CEUs and licensing in current and/or active status, as appropriate. Perform other duties as assigned.