About this role
Cotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments. Cotton is searching for experienced, reliable and task-oriented Front Office/Facility Maintenance personnel to join our dynamic team. This role will cross-train and be responsible for performing administrative, housekeeping and facility management duties. The ideal candidate is highly self-motivated, professional, and capable of managing their workload and prioritizing tasks in a fast-paced customer focused environment. This is an excellent opportunity to join a dynamic company with competitive compensation and growth opportunities for a seasoned and motivated candidate. II. Major Responsibilities Front Office Duties Must multi-task effectively and be able to work in a fast-paced environment. Greet residents immediately with friendly and sincere hospitality. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide prompt and accurate information such as mealtimes and local attractions. Proficient computer skills to complete the guest registration process and confirm that pertinent and accurate information is entered into the property management system. Checks residents in/out using reservation software. Issues and inventories room keys Provide prompt, positive and clear communication to include guest messages and mail retrieval to ensure an excellent customer experience. Runs errands as needed for camp operations Keeps the property clean, safe and comfortable for all residents Maintains the office condition Logs, dispatches and coordinates facility repairs. Maintains a level of professionalism among staff and clientele Facility Maintenance Duties Performs general labor, maintenance and repair work as assigned. Documents all maintenance and repair work in accordance with record keeping requirements. Work scope includes but is not limited to light electrical, plumbing, carpentry and general facilities maintenance. Perform housekeeping functions and maintain the professional appearance of the property, equipment and common areas. Maintains grounds appearance by completing tasks such as lawn maintenance, landscaping, painting, pressure washing, weed spraying, refuse collection etc.… Documents deficiencies and disturbances to Camp Manager and assist in resolutions Performs required property walks (rounds) Responds to calls promptly Other duties as assigned