About this role
C.R. Daniels, Inc is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, including hair texture and protective hairstyles, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, citizenship/immigration status, protected veteran status, or any other status protected by federal, state, or local law. The Quality Manager is responsible for planning, implementing, and maintaining quality systems and processes to ensure products meet customer, regulatory, and internal requirements. This role works closely with manufacturing, engineering, and sales to drive continuous improvement and resolve quality issues. Understand and implement customer-specific quality requirements, including drawings, specifications, and supplier quality manuals Oversee receiving, in-process, and final inspections to ensure product conformity Lead and manage the nonconforming material process, including disposition and documentation Initiate, investigate, and drive corrective and preventive actions for internal and customer-related issues Identify and implement risk management activities within assigned departments Serve as the primary quality interface with sales regarding product quality concerns and resolutions Develop and maintain inspection plans, checklists, and quality documentation Review and approve: Quote Requests and resulting customer contracts Purchase Orders issued to external suppliers Plan and supervise quality activities to ensure products meet or exceed customer expectations Maintain and continuously improve the Quality Management System (QMS) in accordance with the Quality Manual and applicable standards (ISO 9001:2015 / AS9100D, CMMC Level 2) Conduct and oversee internal audits and support external/customer audits Train, mentor, and supervise inspection and quality personnel Maintain accurate and complete quality records and documentation Analyze quality data to identify trends and drive continuous improvement initiatives