About this role
Strategy and best practice Support the development and implementation of fraud risk strategies (including Corporate Cards Fraud and Payment Fraud) and best practice, working with stakeholders across the business and product lines (frontline, CIB Fraud 1LOD & 2LOD, among others). Manage and provide oversight of the regional CIB Fraud governance framework. Ensure timely and accurate reporting to local, regional and global committees and/or external stakeholders. Support implementation of the Fraud Line of Business Procedures (LoBPs). Manage controls around non-compliance, and support regional and local BIMs/DIMs for each relevant risk area. Implement and oversee regulatory changes related to transactional fraud across the region. Support the development of a robust communications strategy to raise awareness of fraud risks/policies and reinforce a strong compliance culture across CIB. Help produce and deliver client fraud awareness content to support CIB clients in understanding and managing fraud risk. Ensure monitoring covers customer impact and friction, operational capabilities (including SLA adherence) and transactional fraud control effectiveness. Collaborate with internal and external partners to propose and prioritise rule changes, model enhancements and control improvements; review effectiveness using measurable performance indicators. Collaborate with and support regional fraud risk teams as required. Proven, progressive and broad-based banking experience in corporate banking, payments/cards and/or fraud management (or equivalent). Working knowledge of current digital and card fraud mitigation tools and trends (advantageous). Strong banking experience with strong analytical skills (essential). Thorough knowledge of banking systems and controls. Knowledge and awareness of current fraud trends/red flags, including prevention and investigation. Strong risk management skills and ability to identify risk. Excellent interpersonal skills. Strong communication, organisational, analytical, managerial, decision-making and customer service skills. Sound knowledge of products, services, policies and regulations impacting the area of responsibility. Detail-oriented, with strong self-motivation and an innovative mindset. Collaborative team player, able to work with stakeholders across the bank, locally and globally. University degree (BA or BS). 5-10 years' experience. Advanced English.