About this role
Salary: £80,000 - 80,000 per year
Requirements: A-Level or equivalentShopify experience: 2 yearsMicrosoft Dynamics 365 experience: 2 yearsTechnology management experience: 4 yearsAbility to reliably commute to Poole BH16 5SN or plan to relocate before starting workProven experience leading technology for a multi-channel or e-commerce business (B2B and/or D2C)Experience scaling systems through periods of significant growthComfort operating at both strategic and hands-on levelsStrong communication skills with the ability to explain technical decisions to non-technical stakeholdersGenuine attention to detailA humble, team-first attitudeExperience with international or European expansion is a strong plusExperience in retail, jewellery, fashion, or a regulated/health-adjacent industry is nice to haveExperience with EPOS, inventory management, and booking systems for physical locations is nice to haveFamiliarity with marketplace or concession trading is nice to have Responsibilities: Own our technology roadmap across B2B and D2C platforms, integrations, and internal toolsLead, mentor, and grow a small tech teamEnsure our e-commerce, stock/inventory, studio booking, EPOS, and reporting systems are reliable, scalable, and fit for multi-country operationsLead the technical groundwork for European expansion, including currency, tax, localisation, logistics integrations, and complianceWork closely with the leadership team to translate commercial priorities into technical deliveryOwn vendor and platform decisions, balancing cost, reliability, and speedBuild systems and processes that support rapid, sustainable growth without breaking under pressureChampion data security, uptime, and operational resilience across customer-facing and internal systems Technologies: SupportSecurityShopifyOffice 365 More:
We are a fast-growing, £10 million-a-year business serving the body modification industry, supplying jewellery and tattoo products B2B and running our own direct-to-consumer piercing studios within John Lewis. We are a tight, values-led team that cares about doing things properly, looking after our customers, and backing each other up. We are scaling into Europe and looking for a Head of Tech to build and lead the technology that will take us there. This is a hands-on leadership role with direct access to the leadership team, real ownership, and a culture that values hard work, honesty, attention to detail, and teamwork. We offer a competitive salary, company pension, employee discount, free and on-site parking, a health and wellbeing programme, and store discount. The role is based in Poole and is in person.
last updated 29 week of 2026