About this role
Salary: £? - ? per year
Requirements: Previous experience in a similar IT Service Desk or 1st/2nd Line IT Support role1st/2nd Line internal IT Support experienceUnderstanding of user account management within a Microsoft environmentUnderstanding of Office 365 AdministrationExperience in or awareness of ITILExperience in or awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environmentExperience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms such as FreshService or ServiceNowExperience in or awareness of supporting cloud technologiesExperience in or awareness of mobile device technologiesMicrosoft certifications such as MS-900, AZ-900, AI-900 or SC-900 Responsibilities: Act as the first point of contact for IT across the businessDeliver customer-focused IT support and work to understand user needs fullyResolve IT issues through to a successful conclusionProvide 1st and 2nd line internal IT supportSupport user account management within a Microsoft environmentSupport Office 365 administrationLog and manage incidents and tickets in ITSM platformsSupport the employee lifecycle, including starters, movers and leaversSupport cloud technologies and mobile device technologies Technologies: AICloudSupportITILITSMMobileOffice 365ServiceNow More:
We are partnering with a leading specialist consultancy firm to hire a Temporary IT Support Analyst on a 3-month temp contract in Abingdon. This is an onsite role with the potential for 1 day per week working from home. The working hours are 8:00am to 4:30pm, 8:30am to 5:00pm, or 9:00am to 5:30pm. This is a career-defining opportunity with progression and development in a strong, positive culture, and we welcome applications from suitably qualified candidates.
last updated 29 week of 2026