About this role
Salary: £35,000 - 40,000 per year
Requirements: We require 4 years of audio-visual experience in installation, onsite work, or technical support.We require the ability to terminate cables, particularly Cat5/6, RS232, and Audio TRS.We require knowledge of audio room acoustic optimisation across different environments.We require effective communication skills at all levels, especially in client-facing situations.We require good numeracy and written skills.We require strong organisation and the ability to prioritise workload effectively while dealing with clients proactively.We require a quick response to service desk tickets.We require the ability to work both individually and as part of a team.We require good timekeeping and appropriate dress for the job.We require full compliance with The Health and Safety at Work Act 1974.We require a clean driving licence and current passport holder status.We require AVIXA CTS certification.Desirable: Crestron P101.Desirable: Extron School of AV.Desirable: Cisco CCIP.Desirable: Microsoft Teams core skills.Desirable: Networking knowledge, including identifying issues related to Dante/AES67, QoS, PTP, and IGMP. Responsibilities: We provide field-based service and support to end clients.We service and support audio-visual, video conferencing, pro audio, and control equipment.We diagnose faults safely and correctly.We remove, repair, test, implement, and operate audio-visual, video conference, display, and presentation technologies.We carry out preventative maintenance visits.We train end users where required during PM visits.We perform post-implementation fault finding, testing, and repair of audio-visual equipment across various job sites and client types.We spend most of our time onsite, carrying out work at customer locations.We configure, diagnose, and update firmware for videoconferencing codecs and AV hardware.We maintain site cleanliness and adhere to site rules, procedures, and health and safety requirements.We provide ad hoc onsite technical cover for annual leave and sickness.We complete post-job and preventative maintenance reports.We provide phone and email technical support.We conduct product research and development for client requirements.We continue with personal development plans and applicable training.We support IMS and quality policy awareness and development. Technologies: CiscoFirmwareHardwareSupportScala More:
We are hiring an Audio Visual Service Engineer to support clients across the London area. This is a field-based role working as part of our service team, with a mix of onsite work and office-based reporting and support. The salary is budgeted up to 40K with some flexibility depending on experience, and we also offer a monthly car allowance. The role covers a wide range of modern AV technologies, including conferencing, display, control, digital signage, video wall, IPTV, and live event systems, within a corporate environment.
last updated 29 week of 2026