About this role
Salary: £? - ? per year
Requirements: DBS clearance is requiredExperience in 2nd line supportAbility to work onsite in DulwichAbility to start as early as next weekUnderstanding of safeguarding, filtering, and usage concerns is a benefit Responsibilities: Resolve onsite IT incidents and service requestsOwn tickets end to end or escalate appropriatelyWork to SLAs and prioritise effectivelyCreate clear documentation and knowledge articles where missingSupport classroom technology, including AV, projectors, and interactive boardsEnsure classrooms are lesson-ready dailySupport staff devices and shared/student devicesAct as the face of IT by building strong relationships with staff and leadershipBe visible, approachable, and responsiveSupport other colleagues in IT where possibleDemonstrate ownership, initiative, and accountability Technologies: Support More:
We are seeking a 2nd Line Support Engineer for an onsite role in Dulwich on a 3-month contract, with possible extension. The role is inside IR35 and offers a day rate of £160. We need someone who can support our school environment by keeping classrooms lesson-ready, helping staff and students with technology, and representing IT in a professional, approachable way. We value teamwork, responsiveness, and strong working relationships across the organisation.
last updated 29 week of 2026