About this role
Salary: £? - ? per year
Requirements: Previous experience within IT SupportExperience providing 1st line / Service Desk support in a Windows / Microsoft environmentStrong working knowledge of Windows 10 and Windows 11Experience with Microsoft 365, Exchange, Azure, Outlook, MS Teams, and Active DirectoryExperience with telephony supportExperience using ServiceNow ticketing systemGood customer service skillsExperience with iManage or Bomgar is desirable Responsibilities: Provide remote and onsite 1st line support in a Microsoft environmentDeliver additional BAU support to our Service DeskTriaging tickets and escalating to relevant teams where necessarySupport users through a mix of remote and deskside support, including working on a tech barDeliver excellent customer service Technologies: Active DirectoryAzureSupportMicrosoft 365MS TeamsServiceNowWindowsOffice 365Cloud More:
We are a leading organisation within the legal sector, and we are looking for a 1st Line Support contractor to join our team on a 6-month contract. This is a hybrid role based in Liverpool, with one day per week onsite. The position is inside IR35, offers a rate of £140 to £155 per day, and requires 37.5 hours per week সোমবার to Friday.
last updated 29 week of 2026