About this role
Salary: £40,000 - 55,000 per year
Requirements: Strong, hands-on SQL experience, ideally in a support or delivery-focused roleBackground in technical application support or a similarly complex environmentAbility to work through issues requiring detailed analysis and business understandingStrong critical-thinking and problem-solving skillsConfident communicator with both technical and non-technical teamsExperience with case-management or workflow systems is desirableExposure to professional services, financial services, legal, or regulated environments is desirableUnderstanding of how business processes map to data and system logic is desirableMust already be established in the UKNo sponsorship available Responsibilities: Write and maintain SQL queries and scripts in a live production environmentInvestigate and resolve complex, multi-day technical support issuesAssess system dependencies and business impact before implementing changesSupport a workflow-based or case-management systemConvert complex support tickets into small, deliverable enhancement piecesWork closely with developers, support teams, and business stakeholders Technologies: SupportSQL More:
We are a nationally recognised professional services organisation based in Birmingham city centre. This is a hybrid role, with three days per week onsite and Monday and Friday working from home. You will join our business-critical technology team supporting a high-volume, automated case-management platform that is central to our day-to-day operations. The role offers variety, responsibility, and the chance to build deep system and domain knowledge over time, with opportunities to grow and be mentored while working on systems that have real operational impact.
last updated 29 week of 2026