About this role
Salary: £58,000 - 60,000 per year
Requirements: We are looking for an experienced IT Manager with a strong background in e-commerce.You should have proven experience managing IT infrastructure within a fast-paced business.You should have strong knowledge of Microsoft technologies, including Microsoft 365, Entra ID, Intune and Windows environments.You should have previous experience leading or coaching team members and developing people.Strong problem-solving skills, a hands-on approach and the ability to manage multiple priorities are essential.Experience with networking, cyber security, backup and disaster recovery solutions is expected.Relevant Microsoft, Cisco or CompTIA certifications would be advantageous. Responsibilities: Take ownership of the day-to-day management, performance and security of our IT infrastructure.Lead, mentor and develop a 1st/2nd Line Systems Administrator, providing guidance and supporting their professional development.Manage servers, networks, Microsoft 365, Entra ID, Intune and end-user environments.Maintain office infrastructure including Wi-Fi, networking equipment and VoIP systems.Ensure backups, disaster recovery and business continuity plans remain effective and up to date.Oversee hardware procurement, device deployment and secure onboarding and offboarding processes.Deliver infrastructure upgrades, technology projects and continuous system improvements.Produce and maintain technical documentation, policies and operational procedures.Work closely with internal departments to support business-critical systems and projects.Manage relationships with external IT suppliers and technology partners.Identify opportunities to strengthen cyber security, improve resilience and enhance operational efficiency. Technologies: CiscoHardwareSupportMicrosoft 365SecurityWindowsOffice 365 More:
We are a successful and growing online business based in Birmingham, offering an exciting opportunity for a hands-on IT professional who enjoys leading from the front, improving systems and developing people. This is a full-time, permanent role with a salary of up to £60,000 DOE plus bonus. We offer hybrid working after 6 months, 25 days annual leave plus bank holidays, the option to purchase up to five additional days of holiday, an on-site gym, a health and wellbeing programme, an employee discount scheme, and the opportunity to lead, influence and improve our IT function within a growing e-commerce business.
last updated 29 week of 2026