About this role
Salary: £30,000 - 35,000 per year
Requirements: Experience working in an IT role is essentialCompTIA Security+Experience working within a ticketed help desk systemExperience working within a Cyber Essentials Plus organisationExperience identifying and resolving vulnerabilities Responsibilities: Support the maintenance and monitoring of our IT infrastructure across the business, including LAN, WAN, switches, Hyper-V, SAN, UPS, user devices, phones, and related systems.Troubleshoot and resolve infrastructure, hardware, and security-related incidents, escalating where required.Assist with ensuring our infrastructure and software remain compliant with internal policies, security standards, and audit requirements.Support the preparation of evidence and documentation for internal and external audits, including Cyber Essentials Plus, ISO 27001, GDPR, and customer/security requirements.Assist with patching, firmware updates, vulnerability remediation, and general system maintenance.Monitor hardware stock levels and assist with ordering or replenishment in line with agreed processes.Support IT and security awareness activities, including tracking completion of required training where applicable.Assist with maintaining security controls, processes, and documentation, escalating risks or gaps to the IT Infrastructure & Security Manager.Work with the wider MIS team to support incident, problem, and vulnerability resolution in line with business SLAs. Technologies: FirmwareHardwareHyper-VSupportLANSecurity More:
We are recruiting for a permanent IT Infrastructure & Security Technician role based in Whitstable, Kent, with a salary of £30,000 to £35,000 DOE. We offer hybrid working on an ad-hoc basis, provided our office is covered by at least some members of the IT team during standard working hours. The role is Monday to Thursday 8am to 4:30pm and Friday 8am to 1:30pm, with an ASAP start. Our benefits include 25 days annual leave plus bank holidays, increasing with service, a cycle to work scheme, employee discounts on Dell PCs, an Employee Assistance Programme, life assurance, income protection, matched pension contributions up to 6%, extra mile vouchers, a subsidised on-site canteen, free parking, free sight test vouchers, yearly occupational health assessments, and career progression. This is an excellent opportunity for someone with a solid IT support background who wants to develop their expertise in infrastructure, cybersecurity, auditing, and compliance within a supportive MIS team.
last updated 29 week of 2026