About this role
Salary: £26,000 - 28,000 per year
Requirements: Proven experience in Application Support or 1st / 2nd Line SupportStrong hands-on SQL skills, with Azure SQL as a bonusFamiliarity with Active Directory / Entra ID (Azure AD)Ability to support users remotelyUnderstanding of ITIL, Change Management, or similar methodologies Responsibilities: Provide hands-on application support across our core platformsManage and escalate support tickets appropriatelyCollaborate with DevOps, Infrastructure, and other teamsMonitor remote client servers for stabilityManage user accounts and support portal accessContribute to deployments, change/config projects, and process improvements Technologies: Active DirectoryAzureDevOpsSupportITILSQLCloudREST More:
We are a fast-growing global SaaS provider with a strong reputation in our domain. We offer a hybrid working model based from either our Edinburgh or Glasgow office, with rotational shifts and a mix of office and work-from-home days depending on the schedule. We provide a competitive salary of £26K-£28K plus bonus, private healthcare, flexible working, recognition rewards, career development and upskilling opportunities, and a friendly, supportive team environment. This is a great opportunity to join a tech-driven business working on impactful projects with clear progression prospects.
last updated 29 week of 2026