About this role
Salary: £30,000 - 35,000 per year
Requirements: 3 years minimum experience working in an IT role.Strong verbal and written communication skills.Willingness to learn new systems and processes.Strong problem-solving abilities.Ability to proactively plan the implementation of new technologies and execute.Ability to work closely with technology vendors, specify requirements, and procure solutions to business problems when necessary. Responsibilities: Support the maintenance and monitoring of our IT infrastructure across the business, including LAN, WAN, switches, Hyper-V, SAN, UPS, user devices, phones, and related systems.Troubleshoot and resolve infrastructure, hardware, and security-related incidents, escalating where required.Assist with ensuring our infrastructure and software remain compliant with internal policies, security standards, and audit requirements.Support the preparation of evidence and documentation for internal and external audits, including Cyber Essentials Plus, ISO 27001, GDPR, and customer/security requirements.Assist with patching, firmware updates, vulnerability remediation, and general system maintenance.Monitor hardware stock levels and assist with ordering or replenishment in line with agreed processes.Support IT and security awareness activities, including tracking completion of required training where applicable.Assist with maintaining security controls, processes, and documentation, escalating risks or gaps to the IT Infrastructure & Security Manager.Work with the wider MIS team to support incident, problem, and vulnerability resolution in line with business SLAs. Technologies: FirmwareHardwareHyper-VSupportLANSecurity More:
We are a market-leading manufacturing business offering an IT Infrastructure & Security Technician role to support the day-to-day operation, maintenance, and security of our IT infrastructure. This is a hybrid role available on an ad-hoc basis, with the office required to be covered by at least some members of our IT team during standard working hours. Working hours are Monday to Thursday, 08:00 to 16:30, and Friday, 08:00 to 13:30. We offer 25 days of annual leave plus 8 bank holidays, a pension with employer matching up to 6%, life assurance, long-term ill health cover, occupational health, a subsidised restaurant, and family-friendly policies.
last updated 29 week of 2026