About this role
Salary: £26,000 - 35,000 per year
Requirements: A genuine interest in IT and a willingness to learn.Some exposure to IT support or customer service is a plus, but not required.Great communication skills.Attention to detail and ability to follow processes.Friendly and professional attitude.Curious, self-motivated, and a team player. Responsibilities: Respond to incoming support requests via phone, email, and ticketing system.Log and triage tickets accurately.Resolve straightforward technical issues with support from the team.Escalate more complex issues appropriately.Maintain clear and professional communication with clients.Follow internal documentation and standard operating procedures.Engage in training, shadowing, and continual learning. Technologies: SupportSecurity More:
We are partnering with an IT and Cyber Security company in Waterlooville and are looking for a Junior Engineer to support our growth. This is a great opportunity to gain real on-the-job training and development, alongside nationally recognised certifications, with the potential to progress into 2nd and 3rd Line Support Engineer roles. We offer a base salary of £26,000-£35,000 depending on experience, Monday to Friday office hours, full training and certifications, and 28 days holiday including bank holidays. We are a multi-disciplined technical recruitment agency based in Chichester, West Sussex, operating across the UK with specialist teams covering a range of industries.
last updated 29 week of 2026