About this role
Salary: £30,000 - 35,000 per year
Requirements: Excellent communication and interpersonal skillsPassion for technology and a proactive approach to problem-solvingStrong organisational skills and the ability to remain composed in a busy environmentPositive attitude with a willingness to support colleagues across the businessFull UK driving licencePrevious experience using IT service desk or ticket management systemsUnderstanding of Windows and/or Linux operating systemsBasic networking knowledgeFamiliarity with Active Directory and Microsoft 365 administration Responsibilities: Provide first-line technical support and resolve user issues efficientlyDiagnose and troubleshoot hardware, software, networking, and business system problemsPrepare, configure, and recover equipment for new starters and departing employeesEnsure meeting room technology and audiovisual equipment are fully operationalSupport IT improvement initiatives, upgrades, and deployment projectsMaintain accurate IT documentation, records, and asset inventories Technologies: Active DirectoryHardwareSupportLinuxMicrosoft 365WindowsOffice 365 More:
We are a growing and forward-thinking organisation based in Derby, offering an exciting hands-on IT Support Technician role within a busy and dynamic environment. We provide excellent benefits including 20 days annual leave plus a two-week Christmas shutdown, critical illness cover, life insurance and death-in-service benefit, enhanced paternity leave, enhanced maternity leave, pension contributions matched up to 5%, private medical and dental cover, and reduced-rate gym membership. This is a great opportunity to develop your IT career in a supportive and expanding business.
last updated 29 week of 2026