About this role
Salary: £37,000 - 47,000 per year
Requirements: Broad knowledge of IT systems, networks, and enterprise environmentsExperience conducting site surveys and producing detailed technical documentationProven ability to work within structured project environments, including AgileStrong troubleshooting and problem-solving skillsComfortable working across different countries, cultures, and time zonesWillingness to travelKnowledge of AutoCAD for infrastructure and cabling documentationExperience working in multi-site or international organisationsDetail-oriented with a strong focus on accuracy and documentationSelf-motivated and able to work independently while travellingStrong team player with a collaborative mindsetFlexible and adaptable in a fast-paced, evolving environment Responsibilities: Conduct detailed on-site audits of IT infrastructureAccurately document existing environments, including networks, hardware, and structured cablingIdentify and recommend improvements to enhance performance, reliability, and standardisationSupport the setup of new warehouses and office locationsDeliver hardware rollouts, including PCs, printers, switches, and routersSupport software deployment and upgradesManage and coordinate internet line installations and upgradesSupport end-to-end project delivery, including planning, execution, and reportingProvide Level 1 and Level 2 technical support to end usersSupport commonly used business applications, including Microsoft and AdobeTroubleshoot LAN and network connectivity issuesDeliver a high level of customer service Technologies: HardwareSupportLANNetworkDevOps More:
We are a Fortune 200 global organisation undergoing a major digital transformation. This role is primarily based in our Lichfield office, with travel across the UK and occasionally EMEA to survey, document, and enhance IT and network infrastructure across multiple sites. You will help us standardise and modernise our IT and network environment while also providing hands-on and remote deskside support.
last updated 29 week of 2026