About this role
Salary: £40,000 - 45,000 per year
Requirements: We are looking for a deeply knowledgeable tech generalist who understands how systems work together to keep a business running smoothly.We need someone who is Google Workspace-native and confident using integrations, automation, and AI to remove friction.You should be organised, detail-oriented, and comfortable owning projects from start to finish.You must be able to communicate complex technical information clearly and simply.Experience managing SaaS tools, user access, permissions, and hardware lifecycle would be highly valuable.You should be comfortable leading an MSP relationship and supporting colleagues with clear documentation and training. Responsibilities: We own the TechOps roadmap with our Technology Director, defining internal tech strategy so our SaaS stack and hardware support business growth.We manage and improve our tech stack, making sure our core SaaS tools are fully maximised and keeping us ahead of the curve.We oversee access and permissions across all systems, ensuring colleagues have the right access from day one and that permissions remain secure and frictionless.We proactively automate and engineer better ways of working, using automation and AI to remove manual tasks and solve operational problems.We lead our MSP relationship, acting as the main contact for our IT service provider and ensuring high-quality support for our physical networks and hardware.We support and educate the team by creating clear documentation and training colleagues to use tools effectively and safely.We manage the hardware lifecycle for our Windows laptop fleet, keeping devices healthy, secure, and fit for purpose. Technologies: AIHardwareSupportWindows More:
We are a successful retail business recruiting a TechOps Specialist to join our team. This is a remote role with office visits to Dorset, offering flexible working hours, generous annual leave, the tech and remote working budget you need for your home office, a fantastic office environment, and a strong commitment to learning and development. We pride ourselves on a friendly, customer-focused culture built on teamwork, collaboration, ownership, and transparency, with team and company-wide social events and no corporate dress code.
last updated 29 week of 2026