About this role
Salary: £100,000 - 100,000 per year
Requirements: Proven experience as a ServiceNow Solution Architect or Lead Architect within large enterprise environmentsStrong expertise across ServiceNow ITSM, ITOM and CSDMExperience designing and delivering complex ServiceNow implementations, including domain separationKnowledge of both cloud-hosted and on-premise ServiceNow environmentsStrong understanding of ITIL processes and service management best practiceExperience designing scalable enterprise architectures with multiple integrationsPrevious experience leading and mentoring technical teams including architects, developers and administratorsExcellent stakeholder management, communication and presentation skills with the ability to engage technical and non-technical audiencesAbility to balance strategic architecture with hands-on technical leadershipExperience evaluating emerging technologies and driving platform improvementsProject delivery experience using Agile, Scrum or similar methodologiesServiceNow CTA or CMA certification highly desirableITIL certification desirablePrince2, PMP or similar project management certification advantageousMust be eligible to obtain SC Security Clearance Responsibilities: Lead the architecture, design and evolution of complex ServiceNow solutions across large-scale enterprise environmentsManage and mentor a team of architects, developers and administratorsInfluence technical strategy and drive best practice across IT Service Management and OperationsEngage with senior stakeholdersCombine technical leadership with stakeholder engagement while shaping the future of enterprise ServiceNow platforms Technologies: ArchitectCloudITILITSMSecurityServiceNow More:
We are a leading UK technology and digital services organisation delivering mission-critical solutions for major public and private sector clients. This is a fully remote, home-based leadership role with the opportunity to make a genuine impact on enterprise ServiceNow platforms. We offer a salary up to £110,000, career progression with funded ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) training, 23 days annual leave increasing with service plus the option to purchase additional leave, a matched pension scheme, cycle to work scheme, enhanced family leave, a paid volunteering day each year, inclusive employee networks, and ongoing professional development.
last updated 29 week of 2026