About this role
• Job Title
Shift Leader
• Reports to
The Shift Leader reports to the Team Leader
• Responsible for
The Shift Leader is responsible for all Dark Store staff.
• Objectives
To maximise sales, through fantastic product availability and accurate stock holding.
To drive customer satisfaction with excellent product quality and quick commerce.
To minimise costs by controlling wastage and preventing theft
To train all staff to perform to the highest level.
To motivate, engage and develop your team members.
• Substitution
In the absence of the Shift Leader, another Shift Leader will step in.
• Duties & Responsibilities
To communicate effectively at all levels of the business.
To be open to the business requirements
To plan staff schedules & holidays to meet the business requirements.
To deal with all sickness, lateness and performance management.
To ensure that health and safety requirements are met at all times.
To ensure the store is kept clean and tidy
To communicate all issues that prevent you from achieving your objectives.
• Individual Tasks
To complete any reasonable task that is assigned to your by your line manager.