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Support Manager (Trussville) @ Vaporthriftstore

Birmingham, AlabamaOnsiteFull-time
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About this role

Capability Requirements: The individual must…

• Love our Lord and commit to our mission… “We establish outreach centers to alleviate extreme poverty and advance the gospel.”

• Embody and embrace our Values…

• Urgent Pursuit

• Sacrificial Service

• Intentional Development

• Clear Communication

• Complete Alignment

• Excellent Execution

• Must be:

• Highly organized and able to work at an efficient and high output

• Knowledgeable of, or a growing knowledge of the items in their department(s)

• Decisive and able to quickly and efficiently evaluate merchandise quality, price, and presentation

• Able to stand for up to 4 hours at a time and lift up to 50 pounds

Time Requirements:

This position will require between 35-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required

Position Duties

• Excellent Customer Service

• Greet every customer and treat them with respect, optimism and joy at all times.

• Answer any and all questions for customers.

• Assist with any customer needs.

• Escalate any customer service concerns to Assistant Store Managers or Store Manager as needed.

• Share the vision and mission of Vapor Ministries with customers.

• Processing and Receiving

• Quickly and efficiently sort, price and stock items in your department(s).

• Meet daily, weekly and monthly processing goals to drive revenue generation.

• Maintain a working knowledge of pricing, sales and goals for your department(s) and work with managers to adjust as needed based on revenue trends.

• Willing assist in all areas whenever needed to ensure efficient store operations

• Opening and Closing

• Must open/close at least 1 day per week.

• If scheduled to open or close, perform and complete the opening/closing checklist procedures

• Housekeeping

• Ensure a properly organized workspace during operating hours.

• Close department processing station and leave it organized, stocked, and ready to be used the next work day.

• Cultural Leadership

• Drive culture formation in team members via cultural development systems

• Drive Purpose, Mission and Values engagement with team members

• Drive cultural accountability via regular meetings with team members

Disclaimer: Incumbent must be willing to execute other duties as assigned by the Store Manager and Assistant Store Managers (ASM). $15-$17/hour

Skills

Trussville

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