About this role
About the job
At EnterBridge we are hiring an Engagement Manager supporting a portfolio of clients. EnterBridge is a software consulting business that designs and implements custom software solutions.
What you will Do
• Lead engagement planning and budgeting.
• Direct on time, quality delivery of custom software implementation.
• Manage engagement economics.
• Manage engagement risk.
• Partner with clients to analyze and understand their system needs.
• Provide recommendations on the best way to execute client strategies with technology investment.
• Facilitate buy-in of proposed solutions from top management levels at the client.
• Perform root cause analysis of issues identified in testing or system execution.
• Defining deliverable structure and content including requirements gathering from stakeholders.
• Manage engagement team, act as the bridge between the client and software development team.
• Act as a project manager on each engagement.
• Manage relationship with clients including weekly status updates, billing discussions, client satisfaction reviews, etc.
What you will Bring
• 3–6 years of experience customer implementations or consulting roles
• Strong organizational and stakeholder management skills, you can juggle multiple accounts and timelines.
• Ability to translate complex workflows into actionable implementation plans.
• Ability to work effectively with both business and technical stakeholders.
• Bachelor’s degree in business, information systems, data analytics, economics, or other relevant field of study.
• Curiosity about new technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.