About this role
Job summary
The post holder will be primarily responsible for processing requests for information to the Trust from the Coroner. This will include logging, co-ordinating and monitoring requests for medical records and retrieving statements.
The post holder will play an integral role in delivering an excellent support service by assisting and providing administrative support to the Legal Services team, specifically the claims and inquest function.
*if this role attracts a lot of interest, the closing date will be brought forward.
Main duties of the job
To provide general administrative support, including scanning, photocopying, filing and archiving. Collating the documentation required by the Coroner and responding to the Coroner enquiry. Requesting statements from staff and monitoring completion of these, highlighting those that have exceeded the relevant timeframe to the Legal Services Manager. Ensuring the DATIX record is kept up to date and closed with all relevant documentation attached. To ensure that any significant issues (e.g. potential adverse publicity, legal proceedings or serious incidents) are brought to the attention of the Legal Services Manager. Download information to the correct file from relevant websites or document transfer systems when requested. Log court appearances when required and support staff who are attending court by providing pre-agreed/template advice and support by telephone To type confidential reports and correspondence in line with Trust's policies and procedures. To maintain the confidentiality of patients and other personnel that the post holder may come into contact with To provide administration support before, during and after meetings as required - including booking meeting rooms, sending invites and typing notes.
About us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Job description Job responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person Specification
Qualifications Essential
Requirement for NVQ Level 3 or equivalent 12 Months previous experience within an administrative role
Desirable
Experience of working within the NHS Experience of working within a legal services environment
Experience Essential
12 months previous experience within an administrative role.
Desirable
Experience of working within the NHS Experience of working within a legal services environment
Skills and Knowledge Essential
Accurate keyboard skills and the ability to create effective documents Competent user of Microsoft packages Able to liaise effectively with staff and managers at all levels in the organisation, and with managers from the wider NHS and external organisations Strong verbal and written communication skills Able to deal with a high volume of work whilst maintaining standards and meeting Accurate keyboard skills. deadlines. Attention to detail and accuracy. Ability to work autonomously, using discretion and initiative when appropriate Accurate keyboard skills Attention to detail and accuracy Ability to work autonomously, using discretion and initiative when appropriate
Desirable
Knowledge or prior use of Datix
Personal Qualities, Ablities and Attributes Essential
Excellent interpersonal skills, with the ability to get things done in co-operation with others, and as part of a support team Well organised and efficient in an office setting. Can work under pressure at times and effective at working to deadlines Ability to use discretion. Comfortable working with competing demands. Flexible and adaptable work approach. Proactive, enthusiastic, and well-motivated. Able to travel as required [dependent on location of role].
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East of England Ambulance Service
Address Bedford
Bedford
MK41 0RG
United Kingdom
Employer's website https://www.eastamb.nhs.uk (Opens in a new tab)