About this role
Job summary As a GP Surgery Receptionist, you will be the first point of contact for our patients. You will be responsible for providing a professional, efficient, and courteous reception service, both in person and over the phone, while ensuring patient confidentiality at all times. Main duties of the job Greet and assist patients and visitors in a friendly and helpful manner. Answer and manage incoming calls, directing them appropriately. Schedule and manage patient appointments using our electronic booking system which is Emis Handle patient enquiries and provide information about services. Process patient registrations and maintain accurate records. Ensure the waiting area is welcoming and tidy. Assist with administrative tasks such as filing, scanning, and data entry. Coordinate with medical staff and other team members to ensure smooth operations. About us This role is for The Oaks Medical Centre and Blackwood Health Centre. We have 3 sites and over 60 staff members. Job descr...