Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment. About Woodgrain: Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.<table class="MsoTableGrid" style="border-collapse:collapse;border:none" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width:1.7in;border:solid windowtext 1.0pt;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> PRIMARY ROLE Position Summary </td> <td style="width:5.75in;border:solid windowtext 1.0pt;border-left:none;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> The Inside Sales Supervisor will assume responsibility of the day to day activities of the inside sales representatives who work in our Lancaster Distribution Center. Coaching, people development, and driving strong culture will be the top priority. The supervisor will continue to manage their sales territory assignments, as well as monitoring processes and procedures for their team in Lancaster. This will have direct supervisory responsibility with direct reports. </td> </tr> <tr> <td style="width:1.7in;border:solid windowtext 1.0pt;border-top:none;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> KEY MEASURES Quantifiable metric of stated goals, objectives </td> <td style="width:5.75in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> </td> </tr> <tr> <td style="width:1.7in;border:solid windowtext 1.0pt;border-top:none;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> JOB EXPECTATIONS Main Responsibilities Essential Tasks </td> <td style="width:5.75in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> <ul style="margin-top:0.0in;margin-bottom:1.0E-4pt"> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Keep skill development of the team a top priority to grow skillsets and future leaders in the trainee program</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Be the driver of our inside sales culture and energy in the Lancaster office</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Ensure consistent implementation of procedures and best practices for account management, service, and navigating Woodgrain’s systems. </li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Aid with problem solving and facilitate interdepartmental communication</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Grow partnership with operations staff of Lancaster DC</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Lead by example with the management of individual sales territories</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Assist with reporting on lost sales, excess inventory, potential spike sales, unbilled deliveries, unresolved deductions, and open text aging report for the Lancaster DC.</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Help team to demonstrate strong usage of CX system</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Other duties as assigned</li> </ul> </td> </tr> <tr> <td style="width:1.7in;border:solid windowtext 1.0pt;border-top:none;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> JOB SPECIFICATIONS Education and Experience Skills and Abilities </td> <td style="width:5.75in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> <ul style="margin-top:0.0in;margin-bottom:1.0E-4pt"> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Excellent verbal, written, and interpersonal communication skills</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong PC skills including MS Office, Excel, and Outlook </li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Ability to learn ERP and CX software to become a super user</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Demonstrated leadership ability </li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Proven customer service skills</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong organizational skills</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"> Ability to manage , coach, and train others</li> <li style="margin:0.0in -0.9pt 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Unwavering integrity </li> </ul> </td> </tr> <tr> <td style="width:1.7in;border:solid windowtext 1.0pt;border-top:none;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> WORK ENVIRONMENT Physical Requirements Equipment & Machinery </td> <td style="width:5.75in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Prolonged periods of sitting at a desk and working on a computer. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Required to stand, walk, sit and hear. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Able to use hands and fingers on a (computer) keyboard and other office equipment.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Must be able to lift 5 pounds at times. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception. <a name="P35_5094"></a><a name="P38_5484"></a></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">The noise level in the work environment is low to moderate.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Occasional travel required.</li> </ul> </td> </tr> </tbody> </table> Summary of Company Benefits: <ul> <li>Health, Dental, and Vision Insurance</li> <li>Health Savings Account (HSA)</li> <li>Flexible Spending Account (FSA)</li> <li>401(k) with a Company Match</li> <li>Group Term Life Insurance and AD&D</li> <li>Employer Paid Long-Term & Short-Term Disability</li> <li>Voluntary Supplemental Hospital and Accident Plans</li> <li>Employee Assistance Program</li> <li>8 Company Paid Holidays & 1 Floating Holiday</li> <li>Paid Time Off (PTO) </li> </ul> Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test. All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com or through our partnership with Indeed using their "Apply with Indeed" feature. Woodgrain will never ask candidates for money to cover hiring costs. Woodgrain does not charge any fees for job applications or hiring procedures.

Inside Sales Supervisor - Lancaster, PA (Lancaster, PA, US, 17601) @ Woodgrain Millwork Inc.

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