About this role
The Role This position will be responsible to lead a team in managing the overall operations of a portfolio of the assigned properties, enhancing the value of the properties through well maintained and efficiently run facilities through effective cost management. Job Responsibilities Act as Chief Liaison with tenants and regulatory authorities, handle and coordinate resolution of complaints, and provide guidance and expertise to the team on the ground in resolving issues. Oversee the strategic planning and budgeting for operations and maintenance on an annual basis. Periodic monitoring and reviewing of internal and statutory policies and systems to ensure relevancy, and initiate changes where necessary to improve the property management processes and procedures. Manage cyclical repairs and improvement projects, handle term-contracts and oversee minor capital project management. Ensure the provision of building services and manage contractors to meet the required standards with budgeted expenses. Provide solutions for challenges faced by the team, and ensure overall compliance with regulatory requirements such as Workplace Safety and Health Act, etc. Provide oversight on the plan and implement system audits, look into continuous process improvements and ensure timely management reporting. Manage performance of a FMC to perform maintenance and repair, establish and maintain a safety first culture by promoting and drive safe work practices. Prepare and collate information for monthly management reporting and provide analysis on variances of the expenses. Job Requirements Degree in Building, Real Estate, Facilities Management or related Engineering discipline. At least 10 years of relevant experiences and knowledge of all phases of property management, as well as procurement of property management services. Possess sound knowledge of M&E systems and building services. Proficient in MS Office Applications (Word, PowerPoint and Excel) and CAD. Experience working with SAP will be an added advantage. Certification as a Fire Safety Manager will be an added advantage. Excellent team player with excellent planning, communication and good interpersonal skills are essential. Equipped with strong leadership and project management skills, including budgeting and forecasting. Ability to work with flexible time and to manage operations and projects simultaneously in a fast-paced environment