About this role
<p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif">The Learning & Development Manager is responsible for building strategic capability development at scale that aligns with business priorities. The role requires strong consulting and stakeholder engagement skills in identifying learning needs, designing and delivering learning solutions and evaluating learning outcomes.</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong>Key Responsibilities:</strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong>Consultation, Design, Delivery:</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px;text-align:justify" type="disc"> <li style="color:black;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Engage and consult with stakeholders across the organization to understand learning needs and skills gaps.</span></li> <li style="color:black;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Collaborate with stakeholders to understand competency/development gaps using assessment tools and performance evaluations.</span></li> <li style="color:black;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Design and implement innovative learning programs, including leadership development, soft skills, and career development pathways.</span></li> <li style="color:black;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Utilize a mix of learning delivery methods, including digital learning platforms, instructor-led workshops, and experiential learning, to accommodate diverse learning styles.</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong>Evaluation and Impact Measurement:</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px;text-align:justify"> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Establish scalable metrics and evaluation processes to assess the effectiveness of learning programs and their impact on employee performance and business outcomes.</span></li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px;text-align:justify" type="disc"> <li style="color:black;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Communicate the value and impact of learning programs to encourage participation and support from all levels of the organization.</span></li> <li style="color:black;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Regularly review and update learning programs based on feedback and changing organizational needs.</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong>Talent Development Integration:</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px;text-align:justify" type="disc"> <li style="color:black;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Design/deploy development experiences across managerial and non-managerial groups aligned to talent development mapping i.e. high-potential employees and future leaders.</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong>Experience and Qualifications:</strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px;text-align:justify"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">A minimum of 5 years experience in L&D, with a track record of designing and implementing successful learning programs.</span></li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px;text-align:justify" type="disc"> <li style="color:black;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">NQF 7 or bachelor's degree in Education, Organizational Development, Human Resources, or related qualification (preferred)</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif"><strong>Competence and Disposition:</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px;text-align:justify"> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strong understanding of adult learning principles, <span style="border:none windowtext 1.0pt;padding:0.0cm">e-learning authoring and multimedia tools for content creation (include the use of AI)</span></span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Adherence to governance and processes</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Data-led</span></li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px;text-align:justify" type="disc"> <li style="color:black;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Programme management, with the ability to lead multiple learning initiatives simultaneously</span></li> <li style="color:black;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Confident communication and facilitation skills</span></li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif">Self-starter, able to work under pressure</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif">Strong growth mindset (continuous domain growth)</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif">Reliable and adaptable</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif">Presenting/storytelling with confidence</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-align:justify"><span style="font-family:arial, helvetica, sans-serif">Solution orientation</span></li> </ul>