About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif;color:#c00000;display:none"> </span></strong><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif;color:#c00000">Work Location Type: </span></strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">Onsite<img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAABlBMVEX///8AAABVwtN+AAAAAXRSTlMAQObYZgAAAAFiS0dEAf8CLd4AAAAEZ0lGZwAAAAp8We1TAAAADGNtUFBKQ21wMDcxMgAAAAdPbbelAAAACklEQVQY02NgAAAAAgABmGNs1wAAAABJRU5ErkJggg==" width="15" height="15"> </span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">Req Number 333054<br><br></span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif;color:#c00000">About Grainger:</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit </span><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4366172-1%26h%3D425699605%26u%3Dhttps%253A%252F%252Fwww.grainger.com%26a%3Dwww.grainger.com&data=05%7C02%7Cshveta.joshi%40grainger.com%7C0930cf26ff2c4f0c338a08dd5d92f7e4%7C48d1dcb6bccc4365ac7fb937a7f7fd71%7C0%7C0%7C638769607980520334%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=mt%2Fix1rcjbu88jQKrdkIzlx%2FVqD4PRne8%2BtvN1o8Bhc%3D&reserved=0" target="_blank" rel="noopener"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">www.grainger.com</span></a><a href="http://www.grainger.com"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">.</span></a><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif"><br></span><span style="font-family:'Times New Roman', serif"> </span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif;color:#c00000">Compensation:</span></strong></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">This position is hourly. The anticipated base pay compensation range for this position is $23 to $25 per hour.</span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif;color:#c00000"> </span></strong></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif;color:#c00000">Rewards and Benefits:</span></strong></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;margin-top:0.0in;margin-right:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.</span></li> <li style="margin-bottom:0.0in;margin-top:0.0in;margin-right:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.</span></li> <li style="margin-bottom:0.0in;margin-top:0.0in;margin-right:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.</span></li> <li style="margin-bottom:0.0in;margin-top:0.0in;margin-right:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.</span></li> <li style="margin-bottom:0.0in;margin-top:0.0in;margin-right:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.</span></li> </ul> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">For additional information and details regarding Grainger’s benefits, please click on the link below:</span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><a href="https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire</span></strong></a></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif;color:#c00000"> </span></strong></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">-The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. </span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">-The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. </span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">-Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. </span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif;color:#c00000"></span></strong></p><p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;font-family:Arial, sans-serif;color:firebrick">Position Details:</span></strong></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">We're hiring a <strong>part-time (~30 hrs/wk, flexible within 1st shift weekdays)</strong> On-Site Service Representative in <strong>Marshall, MN..<br><br></strong></span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><a name="you-will"></a><strong><span style="font-size:9.0pt;font-family:Arial, sans-serif;color:firebrick">You Will:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Service multiple customer locations</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Resolve customer problems promptly to retain and promote customer loyalty.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Follow designated route defined by routing software tools and maintain route guides.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Identify continuous improvement opportunities in productivity, process, and cycle time.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Comply with safety and inspection requirements of the facility where the service is being provided.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Help create new orders by engaging with customers to identify additional product needs</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings</span></li> </ul> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><a name="you-have"></a><strong><span style="font-size:9.0pt;font-family:Arial, sans-serif;color:firebrick">You Have:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">3 years' experience in selling or service environment.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">High School Diploma or equivalent.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Ability to lift 25 to 60lbs and/ or work in difficult positions.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Collaboration and problem-solving skills.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Handle different technical and operational issues.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Have and maintain a valid driver's license in State of residence.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Must carry required levels of automobile insurance.</span></li> </ul> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p><p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><em>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.</em></span></p> <p style="margin-bottom:12.0px;margin-top:12.0px"> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><em>We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.</em></span></p>